Account

How to Manage Billing?

Prerequisites

Ensure you are signed up and logged in to the AvaCloud Portal before managing billing. For registration and login instructions, refer to: How do I sign up and log in?

Accessing Billing

To manage billing, click your Profile icon and then choose Billing from the menu.

The billing dashboard categorizes information by subscription, displaying details for each Web3 Data API/Webhook and L1 subscription.

L1 Subscription Details

Each L1 subscription provides a detailed breakdown of billed items:

Understanding Storage Pricing

Billing for L1 storage involves two main components:

  • Chain Storage: $0.12 per GB. Every L1 includes a baseline storage allowance; storage beyond this threshold is billed at the stated price.

    • Testnet: 20 GB included
    • Mainnet: 50 GB included

  • Explorer Storage: $1.50 per GB. This covers the indexed data used by your L1’s blockchain explorer.

In general, Chain Storage typically increases about ten times faster than Explorer Storage.

The following chart shows projected costs based on hypothetical transaction volume:

These projections include estimates based on real data, but your actual charges may differ depending on transaction sizes and contract activity. We recommend testing your L1 and contracts for real-world usage. AvaCloud also offers an L1 load testing tool for monitoring dynamic storage needs—contact the AvaCloud team for details.

Validator Staking Fee (Mainnet Only)

For Avalanche Mainnet L1s, a Validator Staking Fee applies. Each validator has a monthly fee of 1.33 AVAX (billed in USD).

For more details, refer to:

How to Update Payment Methods

To update the payment method for any L1 subscription, click Update payment method from the ⋮ menu beside the subscription. You will be redirected to Stripe.

Stripe provides several tools to manage your payment details.

To add a new payment method, click “Add payment method” and enter your card information; you can also set this card as the default for future payments.

Canceling an L1 Subscription

If you need to tear down an L1, you can do so by canceling the L1 subscription. Select Cancel plan from the ⋮ menu next to the corresponding L1.

When you cancel, your L1 remains active until your current billing cycle ends, after which it will be decommissioned or torn down. You are responsible for charges covering the full billing cycle and any usage-based fees incurred before decommissioning.

Obtaining Invoices

Need to download invoices? Watch this walkthrough for a step-by-step guide to retrieving invoices within the AvaCloud Portal:

If you need more help, explore our other articles or reach out to our support team via chat or email [email protected]. All examples provided are for demonstration purposes only.

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